*NEW!* Mobile Remote Deposit Anywhere

Mobile Remote Deposit Anywhere (RDA) – Frequently Asked Questions (Rev 02/12/2018)

What is Lindell Bank Remote Deposit Anywhere (RDA)?

The Lindell Bank Mobile App provides for a check deposit from an iPhone, iPad, or Android Smartphones by taking a picture of the front and back of your check. Some restrictions apply.

SECURITY ALERT: **Use caution when making deposits in public places or using an unsecured Wi-Fi network**

 

How much does it cost to deposit an item through Remote Deposit Anywhere (RDA)?

This is a FREE service. There is no cost to you to deposit items through Remote Deposit Anywhere (RDA). However, there may be additional data costs related to accessing the Lindell Bank mobile app from your mobile device. Please check your wireless plan or verify with your wireless carrier.

 

Are there eligibility requirements to meet in order to utilize Remote Deposit Anywhere (RDA)?

Yes, 1) you must use internet banking and mobile banking and 2) you must also be an established Lindell Bank customer for a minimum of ninety (90) days, 3) maintain a positive average balance 4) have low number of NSF items & chargebacks in the previous 12 months prior to Remote Deposit Anywhere (RDA) being enabled. Certain businesses are ineligible, such as MSB’s.

 

Are there any limits/restrictions on what I can deposit through Remote Deposit Anywhere (RDA)?

Yes. An accumulated total of $500.00 can be deposited daily or $1,500.00 monthly. Higher limits may apply for customers calculated to have lower risk factors as shown below.

PERSONAL RDA LIMITS

Template Name:

Daily Count

Daily Amount:

Monthly Count:

Monthly Count

Low risk

5

$2,500.00

20

$5,000.00

Moderate Risk

5

$2,000.00

20

$4,000.00

High Risk

5

$500.00

10

$1,500.00

BUSINESS RDA LIMITS

Template Name:

Daily Count

Daily Amount:

Monthly Count:

Monthly Count

Low risk

5

$10,000.00

20

$20,000.00

Moderate Risk

5

$5,000.00

20

$10,000.00

High Risk

5

$2,500.00

10

$5,000.00

 

We also have restrictions on the types of items that can be deposited via Remote Deposit Anywhere (RDA).

Items that can be deposited with RDA:

  • Checks made payable to the account owner or joint owners that have been properly endorsed.
  • Only original checks.

Items that CAN NOT be deposited with RDA: (these items must be negotiated in person at your local branch)

  • Foreign Checks
  • Savings Bonds
  • Third Party Checks
  • Returned or re-deposited items
  • Substitute or Check 21 items

 

How should my checks be endorsed?

Checks must be endorsed with the payee signature(s). “For Mobile Deposit Only, Lindell Bank” MUST also follow the payee endorsement(s). Checks without proper endorsement or illegible will be rejected or returned for proper endorsement.

How do I use Lindell Bank Remote Deposit Anywhere (RDA)?

  • Sign into your Lindell Bank app.
  • Select the Remote Deposit Anywhere Button.
  • Click the Add (Ë) symbol in the top right corner.
  • Ensure check is endorsed correctly & legibly.

Signature of payee

For Mobile Deposit

Lindell Bank

  • Take a photo of the front & back of the check.
  • Select the Account to deposit into.
  • Enter the Check Amount.
  • Select Submit.

 

I endorsed my check properly & it’s not being accepted. What do I do?

Illegible endorsements will be rejected or returned for proper endorsement. However, you may try flipping the item upside down to see it if it will accept it.  Please note: this will only work on the back of the check.

 

How will I know if my deposit was accepted by the bank?

You will receive an email notification once your deposit is received.

 

Can multiple checks be deposited in one deposit?

No. Only one check may be deposited per transaction.

 

When will my deposit be available?

Funds from deposits made by 4:00 pm CST Monday through Friday will be considered deposited on that business day and subject to the Regulation CC Funds Availability policy of Lindell Bank. Otherwise, the deposit will be made on the next business day we are open for business.  Deposits made on Saturday or throughout the weekend are processed on the next business day following that weekend. Saturdays, Sundays and Federal Holidays are not considered business days for processing purposes, even if the bank may be open on those days.

 

How long must I keep the original check once I deposit it?

We request that you keep your check for 30 days in a secure location. After 30 days, validate that the correct amount has been deposited and destroy the check by first writing “VOID” across the check and shredding it.  Lindell Bank will provide access to FREE secure shredding of these items at your local branch.

 

I am a business Netteller user, what users will have access to the Remote Deposit Anywhere (RDA) product?

Once Remote Deposit Anywhere (RDA) is enabled for your business Netteller, all of the users that are set up for the business will be able to utilize this service. Currently, there is not a way to limit this access.

 

Are there any helpful hints to make using Remote Deposit Anywhere (RDA) easier?

  • Write legibly in blue or black ink. Other colors, once scanned, are harder to read & may delay processing.
  • Make sure the check amount entered matches the amount written.
  • Make sure the check is endorsed properly with signature and “For Mobile Deposit, Lindell Bank
  • Flatten and smooth crumpled checks before taking the photos.
  • Keep the check within the screen corners when capturing your photo.
  • Make sure your photos are taken in a well-lit area on a dark background.
  • Keep your phone steady and flat above the check when taking your photos.
  • Make sure your check image is in focus before submitting your deposit.